The 11th annual Call North West Contact Centre Awards took place at the Principal Hotel in Manchester on Thursday 19th October. Over 350 guests enjoyed being wined and dined before the announcement of the winners of the 20 categories including Contact Centres of the Year. Our host for the evening Russell Kane was a fantastic host enjoyed by all our guests. Guests partied into the early hours dancing to the live band ‘The Twentysomethings’ and enjoying the vodka luge sponsored by Virgin Media. The event was a huge celebration of all that is great in the industry in the North West region.