The annual Call North West Contact Centre Awards took place at the Midland Hotel in Manchester on Friday 18th October. Over 350 guests enjoyed being wined and dined before the announcement of the winners of the 20 categories including Contact Centres of the Year. Our host for the evening Dev Griffin was a fantastic host enjoyed by all our guests. Guests partied into the early hours dancing to the live band ‘Hot Stepper’. The event was a huge celebration of all that is great in the industry in the North West region. The 2020 Awards Dinner will be held in Manchester on 22nd or 29th October.